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* New pricing effective 01/01/2023. All speeds are targets of burst/sustained. Usage limits noted above will be applied to all existing Upward Access accounts. Speeds noted above are not available to all existing accounts and may not be an upgrade for some, thus, existing accounts will be changed to new speeds on an individual basis and as available. Data use over the allowances per speed tier will be charged at $15/100GB in 100GB blocks.
** Upon termination of service the user modem must be returned to Upward Access, LLC in good, working condition. The user modem and antenna remain the property of Upward Access, LLC. User bandwidth may be shared within one household or business but simultaneous usage may affect an individual user's throughput speed. All speeds listed are the maximum attainable for each respective package but all packages are burst-able, meaning, on smaller downloads and typical web browsing you'll likely receive higher than the rated speed. Bandwidth is shared on the network and, although Upward Access, LLC will strive to provide the highest speed possible, maximum download and upload speeds noted above are not guaranteed.
*** Customer support beyond the basics is available at the standard rate of $50/hour. View complete Terms of Service here.